Kesempatan Karir Product Owner - PT. PT Esensi Solusi Buana (ESB) – Hubungi Sekarang

Established in 2018, ESB is Indonesia’s leading restaurant technology company, empowering the food and beverage industry with innovative, integrated, and easy-to-use digital solutions.

Our comprehensive ecosystem enables businesses to seamlessly manage every aspect of their F&B operations—from front-of-house to back-of-house—so they can focus on what truly matters: delivering great experiences and growing their business.

Whether you operate a small food stall, a bustling café, a cloud kitchen, or a nationwide restaurant chain, ESB provides a unified platform that simplifies operations, enhances efficiency, and drives performance.

Today, ESB proudly partners with some of Indonesia’s most prominent and fast-growing brands, including Starbucks, Mie Gacoan, Richeese Factory, Almaz Fried Chicken, and countless viral restaurants, cafés, and coffee shops across the nation.

At ESB, we live by our core values of Honesty, Empathy, and Agility—building technology with integrity, understanding our customers’ challenges, and adapting swiftly to an ever-changing industry landscape.

Join a growing, fast-paced, and dynamic technology company that’s shaping the future of Indonesia’s F&B industry.

It’s time to grow, learn, and make an impact with us.

#GrowingWithESB

• Support the creation and maintenance of product backlog aligned with the roadmap and business priorities, ensuring transparency across stakeholders.
• Track and report on daily product development progress, raising issues or risks promptly to keep delivery on track.
• Translate user stories and business requirements into clear, actionable tasks for developers, collaborating closely with Product Design and Engineering teams.
• Assist in coordination with third parties (vendors or clients) for system integration and enhancement activities.
• Participate in User Acceptance Tests (UAT) to validate deliverables before release.
• Join internal and client meetings to capture issues, listen actively, and ensure follow-ups address real needs.
• Conduct requirement gathering, product research, and basic evaluations to support product improvements.

• Minimum 2+ years experience as a Product Owner in software/product development, preferably in POS or ERP systems.
• Bachelor’s Degree in Computer Science, Information Technology, Business, or related field.
• Proven experience in POS system development or enhancement, including knowledge of POS calculation logic and API integration.
• Proficient in creating PRDs (and supporting docs such as BRDs/proposals) to align business and technical needs.
• Familiar with go-to-market processes, User testing, and adoption tracking.
• Proficient in Jira (backlog, epics, stories, sprint tracking) and Google Analytics (adoption & user behavior analysis).
• Solid analytical and logical thinking, with strengths in problem-solving, prioritization, and decision-making.
• A clear and effective communicator who values transparency and trust.
• Ability to understand and balance user needs, business goals, and team capacity.
• Comfortable in dynamic environments, adaptable to change, and proactive in driving improvements.