Cari Kerja? Digital Sales & Customer Success - PT. Geek Hunter – Online Shop Populer

Established in July 2013, Geekhunter evolved from 𝐈𝐧𝐝𝐨𝐧𝐞𝐬𝐢𝐚'𝐬 𝐟𝐢𝐫𝐬𝐭 𝐈𝐓 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭 to 𝐀 𝐅𝐮𝐥𝐥 𝐅𝐥𝐞𝐝𝐠𝐞𝐝 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭, across all roles, all fields, and all industries, not just IT. With more than 10 years of experience and an extensive database of over 𝟖𝟒𝐊 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐝 𝐭𝐚𝐥𝐞𝐧𝐭𝐬, Geekhunter has been helping 𝐦𝐨𝐫𝐞 𝐭𝐡𝐚𝐧 𝟑𝟎𝟎 𝐜𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 from Indonesia, Singapore, Malaysia, Australia, and South Korea to hire the right talent faster. 𝐎𝐮𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬: ◨ Headhunting ◨ Recruitment Process Outsourcing (RPO) ◨ Project-based Hiring ◨ Mass Hiring (MT Program) ◨ In-house Recruitment Training ◨ Vendor Connecting ◨ Tailored Solution 𝐎𝐮𝐫 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: ⊳ 𝐆𝐞𝐞𝐤𝐓𝐄𝐂𝐇: Finding the right Tech Experts for your team 𝘚𝘰𝘧𝘵𝘸𝘢𝘳𝘦 𝘋𝘦𝘷𝘦𝘭𝘰𝘱𝘦𝘳 (𝘍𝘳𝘰𝘯𝘵𝘦𝘯𝘥, 𝘉𝘢𝘤𝘬𝘦𝘯𝘥, 𝘍𝘶𝘭𝘭𝘴𝘵𝘢𝘤𝘬, 𝘔𝘢𝘤𝘩𝘪𝘯𝘦 𝘓𝘦𝘢𝘳𝘯𝘪𝘯𝘨, 𝘈𝘐); 𝘛𝘦𝘴𝘵𝘪𝘯𝘨 & 𝘘𝘈; 𝘗𝘳𝘰𝘥𝘶𝘤𝘵, 𝘗𝘳𝘰𝘫𝘦𝘤𝘵 & 𝘋𝘦𝘴𝘪𝘨𝘯 (𝘗𝘳𝘰𝘥𝘶𝘤𝘵 𝘔𝘢𝘯𝘢𝘨𝘦𝘳, 𝘗𝘳𝘰𝘫𝘦𝘤𝘵 𝘔𝘢𝘯𝘢𝘨𝘦𝘳, 𝘜𝘐𝘜𝘟); 𝘊𝘭𝘰𝘶𝘥, 𝘈𝘳𝘤𝘩𝘪𝘵𝘦𝘤𝘵𝘶𝘳𝘦, 𝘐𝘯𝘧𝘳𝘢𝘴𝘵𝘳𝘶𝘤𝘵𝘶𝘳𝘦, 𝘚𝘦𝘤𝘶𝘳𝘪𝘵𝘺; 𝘋𝘢𝘵𝘢 & 𝘈𝘯𝘢𝘭𝘺𝘵𝘪𝘤𝘴 ⊳ 𝐆𝐞𝐞𝐤𝐁𝐈𝐙: Hunting Business & Operation Experts for your team 𝘚𝘢𝘭𝘦𝘴 & 𝘔𝘢𝘳𝘬𝘦𝘵𝘪𝘯𝘨; 𝘋𝘪𝘨𝘪𝘵𝘢𝘭 𝘔𝘢𝘳𝘬𝘦𝘵𝘪𝘯𝘨; 𝘖𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯 (𝘉𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘖𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯, 𝘚𝘶𝘱𝘱𝘭𝘺 𝘊𝘩𝘢𝘪𝘯, 𝘓𝘦𝘨𝘢𝘭 & 𝘊𝘰𝘮𝘱𝘭𝘪𝘢𝘯𝘤𝘦, 𝘙&𝘋); 𝘍𝘪𝘯𝘢𝘯𝘤𝘦 & 𝘈𝘤𝘤𝘰𝘶𝘯𝘵𝘪𝘯𝘨; 𝘏𝘶𝘮𝘢𝘯 𝘙𝘦𝘴𝘰𝘶𝘳𝘤𝘦𝘴 (𝘛𝘈, 𝘏𝘙𝘉𝘗, 𝘏𝘙𝘎𝘈, 𝘊𝘰𝘮𝘉𝘦𝘯, 𝘓𝘦𝘢𝘳𝘯𝘪𝘯𝘨) ⊳ 𝐆𝐞𝐞𝐤𝐄𝐗𝐄𝐂: Matching your company with the right Executives & Leaders 𝘈𝘭𝘭 𝘭𝘦𝘢𝘥𝘦𝘳𝘴𝘩𝘪𝘱 𝘳𝘰𝘭𝘦𝘴 𝘧𝘳𝘰𝘮 𝘔𝘢𝘯𝘢𝘨𝘦𝘳𝘪𝘢𝘭, 𝘏𝘦𝘢𝘥, 𝘝𝘗, 𝘚𝘝𝘗, 𝘋𝘪𝘳𝘦𝘤𝘵𝘰𝘳 & 𝘊-𝘭𝘦𝘷𝘦𝘭s Join us in our mission to find your experts. Connect with us today! 🚀

Geekhunter is hiring on behalf of our client, with a core business in consultancy and financial technology. 

Digital Sales & Client Conversion 

• Actively drive digital sales for Dana Talangan, meeting targets of IDR 2B monthly disbursement and ≥15 new clients with the help of the growth/ marketing team.
• Ensure an application-to-disbursal conversion rate of ≥80% and IPA Rate ≥7%
• Utilize CRM/LMS for pipeline management and perform proactive follow-ups to accelerate closing.

Customer Success & Retention 

• Meet SLA: Email replies within 2 working hours, WhatsApp/IG cleared daily with zero backlog.
• Handle escalations and client concerns proactively to deliver a seamless experience.
• Document at least 2 customer success stories per quarter demonstrating empathy and solution-driven support.

Cross-Functional Collaboration

• Share marketing insights from client conversations—minimum 2 per month.
• Collaborate with Risk and Credit Ops to ensure 100% SLA compliance for documentation collection.
• Participate in system audits (CRM, AI Agent, LOS) with at least 3 actionable insights per quarter.
• Participate in at least 1 cross-team project each quarter (e.g., campaign design, pre-approval flow, educational content).

• Education at least a Bachelor’s degree from a reputable university (Economics, Finance, Management, or related fields) with strong academic and analytical skills.
• Mandatory 2–3 years of telesales experience in a fast-growing bank or fintech company, specifically selling loan products (KTA, credit, etc.), with a proven track record of achieving targets.
• Proven ability in consultative selling—understanding client needs, tailoring solutions, and building trusted relationships.
• Excellent written and verbal communication—persuasive, empathetic, and customer-centric.
• Able to communicate in English (mandatory).
• Strong familiarity with CRM/LMS, sales pipeline management, funnel conversion, and analytics.
• Highly target-oriented, detail-focused, and structured in execution.
• Proactive in identifying process improvements and automation opportunities.
• Collaborative and able to work cross-functionally; adaptable to digital tools and agile workflows.
• High emotional intelligence and commitment to exceptional client experience.
• Willing to work on a shifting schedule as required by the manager.