Posisi Tersedia Lead Hub Excellence - PT. ASTRO – Bonus Performa

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Strategy:

• Define & Monitor Key Performance indicators and align with Management and Stakeholder needs.
• Identify opportunities and define strategies for efficiencies in work process and innovative approaches to ASTRO's Hubs processes.
• Identify opportunities for process improvement within hub operations.
• Design and implement scalable solutions to enhance operational efficiency and accuracy.
• Lead data-driven projects to optimize key performance areas, including productivity, cost management, and error reduction.
• Manage implementation process to ensure the success of a project.
• Coordinates with various business units & vertical Operations to initiate projects/tasks, facilitate cross-functional collaboration to deliver the best possible results, develop, test, and refine business processes/practices.
• Creates a roadmap for Operational improvement needed to ensure progress in processes.

BAU:

• Conduct relevant research, data analysis, and Implement high-value analyses that will deliver practical insights.
• Define & monitor end to end business process improvement initiatives with targeted results.
• Analyze fundamental problems in Operational and fulfillment based on North Star Metric rate that mainly come from Operational on the ground side and think strategically about the long-term solution and execute it by working together with other stakeholders.
• Coordinates with various business units & Vertical Operations to Initiate Projects/tasks, develop, test, and refine business processes/practices.

Managing Team:

• Lead and mentor a team of associates to execute process excellence initiatives.
• Responsible for overall team management, including hiring, goal setting and delegation of work, training and development, coaching/mentoring and completing performance evaluations that are supported by collaboration with stakeholders.

• Bachelor's Degree from any major.
• Minimum 5 years of experience in an Operations Excellence Manager from a Logistic or E-commerce background.
• Proficiency in technical project management with customer focus.
• Experience leading by influence, and success in being a driver of change in an organization.
• Experience in managing cross-functional teams to perform process analysis, improvement and implementation.A strong leader with an ability to ideate and innovate.
• The "never-give-up" mindset and have a sense of urgency.
• High-energy individual with a can-do attitude.
• Willing to jump in and work alongside folks of all levels to identify issues and quickly find solutions.
• Quickly adapt in a fast paced environment.
• Always strive to find the solution even when there is not enough clarity.
• Strong in analytical skills and familiarity with business process improvement and are a best friend of data.
• Demonstrated ability to drive complex projects to completion using effective project management, communication and influence.
• Demonstrated ability to think creatively, deal with ambiguity, and manage changing priorities.