Cari Kerja? Head of Hub Excellence - PT. ASTRO – Cocok untuk Pemula

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro is seeking an operationally-minded and quality-focused Head of Hub Excellence to lead the performance, standardization, and continuous improvement of our network of fulfillment hubs. In this critical role, you will drive consistency across locations, elevate service levels, and implement best practices to ensure every hub operates with excellence, speed, and precision.

Responsibilities:

Strategic Responsibilities:

• Identify opportunities and define strategies for efficiencies in the work process and innovative approaches for cost efficiency, productivity & quality all Astro's hub.
• Strategize, plan and execute short, medium and long-term improvements
• Ensure sustainability of improvements with system control, automation, OKR setup and process governance.
• Facilitate cross-functional collaboration to deliver the best possible results, develop, test, and refine business processes/practices.
• All Improvements you will process must be aligned and reflect Astro's customer value in clear, measurable progress.

BAU Responsibilities:

• Spearheading and executing projects with strict timeline & deliverables
• Conduct thorough research, perform data analysis, and implement advanced analytical techniques to provide practical insights into supply chain operations.
• Monitor e2e business process improvement, initiatives, prioritization with measurable results.
• Coordinates with various business units & Vertical Operations to Initiate Projects/tasks.

Team Management Responsibilities:

• Support and guide the team to manage, prioritize and deliver results in strict timeline
• Balancing between Top-Down and Bottom-Up initiatives, while providing clear guidance to the team

Education & Knowledge:

• Educational background from Engineering will be a plus point.

Experience:

• At least experience of 8+ years in the same field.
• Proven experience in managing sortation center, logistic, or warehouse.
• Proven experience in project management with strict timeline & deliverables

Personal Characteristics:

• Strong analytical and problem-solving skills.
• Excellent communication, collaboration, and interpersonal skills.
• Ability to lead, direct and motivate a team.
• Excellent stakeholder management skill.

Technical Skillset:

• Proven experience in process excellence methodologies (e.g., Lean Six Sigma, DMAIC).
• Possess knowledge in process analysis, improvements & change management
• It is mandatory to possess business and financial acumen.
• Experience in supply chain management and operations, willing to take a hands-on approach and actively engage with ground operations, including regular visits to the warehouse.
• Proficiency in relevant supply chain software and systems including WMS & TMS.